• Mon - Fri 8.00 - 17.00
  • 3/25 Progress St Mornington 3931
  • 1300 885 841

Terms and Conditions

Rhino4x4 Pty Ltd TA Trailmax (Trailmax) Terms and Conditions

By paying this or part of this invoice you agree to be bound by the following terms and conditions as well as those listed on our website. The following terms and conditions supersede any previous terms and
conditions between the customer (you) and Trailmax (Trailmax or we). Trailmax reserves the right to make changes to the website (www.trailmax.com.au) and these terms and conditions at any time.

ORDERS

1. Paying all or part of this invoice means you agree that the above invoice is true and correct
2. Dispatch estimates are provided in the “notes” section at the bottom and are accurate at the time of order, email notifications will be sent providing updates as they come to hand.
3. If any items from your order cannot be fulfilled, we will contact you via email.
4. Payments made via credit card will incur a 1.5% surcharge for domestic purchases.

PRICING

1. If an item is listed at an incorrect price or with incorrect information, Rhino 4×4 reserves the right to withdraw an item from sale, and to refuse or cancel orders.

SHIPPING

1. Trailmax reserves the right to change any or all of shipping rates charged to any destination; delivery method; and carrier or shipping provider at any time.
2. Trailmax will not be held responsible if there is a delay in delivery of goods or return of goods.
3. Delays in delivery can be followed up by contacting the freight provider directly.
4. Trailmax have no responsibility for products once they leave Trailmax premises when customer arranges own freight.
5. By signing for freight, you are agreeing that goods received are not damaged and in working order
6. It is the responsibility of the receiver to check packaging for damage and/or missing parts prior to signing for freight

ACCEPTANCE OF GOODS

1. On receiving an order, you are responsible for inspecting the goods for fault or damage within 2 business days of receiving. No transport damage after 2 days can be claimed upon. If goods are being
onforwarded to a customer or picked up it is the responsibility of the purchaser and receiver of the goods from Trailmax to inspect prior to onforwarding goods as we cannot warrant damaged products
that have been transported from the delivery address on the invoice.
2. Should the items ordered not be of acceptable quality, it is your responsibility to notify Trailmax or where you purchased from as soon as possible. In this event, contact us on sales@trailmax.com.au or
1300 885 841.

RETURNS OR EXCHANGES

1. Our returns, exchanges, and warranty policy can be found on our website.
2. It is your responsibility to return the goods at your own expense when goods are not faulty.
3. Trailmax will not be responsible if your return is lost in transit back to Trailmax. Therefore, we recommend that you send all returns by traceable post.
4. A 10%-25% handling, repackaging and processing charge may be applied to all credits depending on the nature of the goods.
5. Acceptance of the goods means the acceptance of these conditions.

INSTALLATION

1. Please note that in some cases, it may be necessary to remove parts from your vehicle in order to carry out the fitment of replacement parts and accessories.
2. In most cases, removal of these parts unavoidably destroys them and renders them unsuitable for re-use.
3. We are unable to store such parts on your behalf. If you wish to retain these parts, please inform us prior to the commencement of any work being carried out on your vehicle.
4. Please bear in mind that in most cases the removed parts are not suitable for transport inside your vehicle due to their size, nature and condition. Their loading and transport will be your responsibility
in such circumstances.
5. Original parts removed from your vehicle to allow for installation of replacement parts and accessories are disposed of on the same day as installation.
6. Standard installation is based on vehicle being in factory condition. Vehicles with other aftermarket lights, racks, or other related products and accessories may incur higher labour fees to remove.
7. If the customer or nominated agent chooses to self-install, or have the product(s) installed including any modification at a non-accredited Trailmax Re-Seller or Workshop, Trailmax is not responsible or
liable for any loss suffered, including indirect or consequential damages caused to the vehicle during and arising from or in relation to such installation

TITLE

Title to the Goods will not pass to Buyer until:
1. TRAILMAX being paid in full under all Contracts;
Until title to the Goods passes to Buyer,
1. Buyer must:
(a) hold the Goods as bailed for Trailmax. and keep them in good order and condition;
(b) not remove any markings placed by Trailmax and ensure that the Goods can be readily identified and distinguished from other property in Buyers possession; and
(c) deliver the Goods to Trailmax immediately upon demand and, for this purpose, Trailmax is authorized to enter at any time any premises on which the Goods may be located (the costs incidental to
which will be borne by BuyerTrailmax Terms and Conditions
By paying this or part of this invoice you agree to be bound by the following terms and conditions as well as those listed on our website. The following terms and conditions supersede any previous terms and
conditions between the customer (you) and Trailmax (Trailmax or we). Trailmax reserves the right to make changes to the website (www.trailmax.com.au) and these terms and conditions at any time.

ORDERS

1. Paying all or part of this invoice means you agree that the above invoice is true and correct
2. Dispatch estimates are provided in the “notes” section at the bottom and are accurate at the time of order, email notifications will be sent providing updates as they come to hand.
3. If any items from your order cannot be fulfilled, we will contact you via email.
4. Payments made via credit card will incur a 1.5% surcharge for domestic purchases.
PRICING
1. If an item is listed at an incorrect price or with incorrect information, Rhino 4×4 reserves the right to withdraw an item from sale, and to refuse or cancel orders.

SHIPPING

1. Trailmax reserves the right to change any or all of shipping rates charged to any destination; delivery method; and carrier or shipping provider at any time.
2. Trailmax will not be held responsible if there is a delay in delivery of goods or return of goods.
3. Delays in delivery can be followed up by contacting the freight provider directly.
4. Trailmax have no responsibility for products once they leave Trailmax premises when customer arranges own freight.
5. By signing for freight, you are agreeing that goods received are not damaged and in working order
6. It is the responsibility of the receiver to check packaging for damage and/or missing parts prior to signing for freight

ACCEPTANCE OF GOODS

1. On receiving an order, you are responsible for inspecting the goods for fault or damage within 2 business days of receiving. No transport damage after 2 days can be claimed upon. If goods are being
onforwarded to a customer or picked up it is the responsibility of the purchaser and receiver of the goods from Trailmax to inspect prior to onforwarding goods as we cannot warrant damaged products
that have been transported from the delivery address on the invoice.
2. Should the items ordered not be of acceptable quality, it is your responsibility to notify Trailmax or where you purchased from as soon as possible. In this event, contact us on sales@trailmax.com.au or
1300 885 841.

RETURNS OR EXCHANGES

1. Our returns, exchanges, and warranty policy can be found on our website.
2. It is your responsibility to return the goods at your own expense when goods are not faulty.
3. Trailmax will not be responsible if your return is lost in transit back to Trailmax. Therefore, we recommend that you send all returns by traceable post.
4. A 10%-25% handling, repackaging and processing charge may be applied to all credits depending on the nature of the goods.
5. Acceptance of the goods means the acceptance of these conditions.

INSTALLATION

1. Please note that in some cases, it may be necessary to remove parts from your vehicle in order to carry out the fitment of replacement parts and accessories.
2. In most cases, removal of these parts unavoidably destroys them and renders them unsuitable for re-use.
3. We are unable to store such parts on your behalf. If you wish to retain these parts, please inform us prior to the commencement of any work being carried out on your vehicle.
4. Please bear in mind that in most cases the removed parts are not suitable for transport inside your vehicle due to their size, nature and condition. Their loading and transport will be your responsibility
in such circumstances.
5. Original parts removed from your vehicle to allow for installation of replacement parts and accessories are disposed of on the same day as installation.
6. Standard installation is based on vehicle being in factory condition. Vehicles with other aftermarket lights, racks, or other related products and accessories may incur higher labour fees to remove.
7. If the customer or nominated agent chooses to self-install, or have the product(s) installed including any modification at a non-accredited Trailmax Re-Seller or Workshop, Trailmax is not responsible or
liable for any loss suffered, including indirect or consequential damages caused to the vehicle during and arising from or in relation to such installation

TITLE

Title to the Goods will not pass to Buyer until:
1. TRAILMAX being paid in full under all Contracts;
Until title to the Goods passes to Buyer,
1. Buyer must:
(a) hold the Goods as bailed for Trailmax. and keep them in good order and condition;
(b) not remove any markings placed by Trailmax and ensure that the Goods can be readily identified and distinguished from other property in Buyers possession; and
(c) deliver the Goods to Trailmax immediately upon demand and, for this purpose, Trailmax is authorized to enter at any time any premises on which the Goods may be located (the costs incidental to
which will be borne by Buyer

TrailMax